Rackspace

Led multiple cross functional teams responsible for building out scalable, highly distributed web applications to enable Rackspace staff to deliver “Fanatical Support” to customers. Bootstrapped a Product Management team, six engineering teams, a user experience team, a dev ops team and a developer evangelist team. Utilizing cutting edge technologies like MongoDB, Elasticsearch and AngularJS, these teams rebuilt our support tools from scratch.

Was asked by senior leadership to step in and assist the then nascent Rackspace Developer Relations Group. Immediately saw to the creation of actionable metrics to ensure everyone understood what success looked like before starting to scale the team.. By focusing on key hires in the industry, I assembled a top-notch team of SDK authors, Evangelists, and API Documentation specialists and grew the DRG from 3 to 28 in nine months. Oversaw the design and initial build of developer. rackspace.com Led the release of SDKs and starter kits for the Rackspace Open Cloud in Python, Ruby, .NET, Node, Java and PHP. Oversaw the budget and travel of the evangelists speaking at conferences around the world